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DDC MLS is part of the DDC Group. The group has offshore facilities located in both Sarajevo and the Philippines.
Our wholly owned facilities in both countries ensures full control over your projects, and your dedicated
onshore account manager, along with their offshore counterpart, will keep you fully updated.
Our office in Bosnia and Herzegovina was set up in 2008. Setting up a base here was a strategic move to seek out a near shore location that gave ready access to a wide range of European language skills, with costs lower than the main European locations. Bosnia-Herzegovina delivers on both of those key criteria. Our team here can speak a range of 17 different languages; they are highly skilled, often degree educated and very enthusiastic.
Our business experience in the Philippines has been excellent, and indeed research has shown the Philippines to be the premier location for complex BPO and KPO activity where quality, not just cost reduction, is considered. The population is English speaking, highly educated, naturally enthusiastic and of a problem solving dispensation. They are very proud people, consvcientious, friendly, loyal and diligent. Their work ethic and attention to detail is excellent. We have 10 facilities in the Philippines, with over 3500 staff, some of which have been with us since we opened there in 1989.