NOA – Strategic Leader of the Year 2016 In May 2016 we were delighted to announce that DDC OS’ Solutions Director, John Callachan was awarded the Strategic Leader of the Year Award by the National Outsourcing Association. Beating strong competition from leaders at companies such as WebHelp and Sykes, John was recognised for his strategic vision and his endeavours to create a more positive profile for the outsourcing industry.
NOA – Offshoring Project of the Year 2015 In November 2015 we were delighted to have won the prestigious NOA Offshoring Project of the Year. Fighting off stiff competition from companies such as Centrica, Firstsource and EXL, DDC OS was awarded the title for our Brandbank project, which is processed both offshore in the Philippines and nearshore in Sarajevo.
ISO 9001:15 / ISO 27001:13 No. 30150040 QM15 / ISMS13 Our ISO 9001:2015 certification forms the foundation for an effective quality management system within our business. At DDC MLS we take pride in providing the best services we can to all our clients; this is backed up by our commitment for continuous improvement.
ISO 9001:15 / ISO 27001:13 No. 30150040 QM15 / ISMS13 By implementing an Information Security Management System (ISMS) DDC MLS are committed to having processes and procedures in place to give our clients peace of mind that we have taken every precaution to ensure all their information whether digital or hard copy is in safe hands.