In the pipeline

When you partner with DDC OS, a dedicated relationship manager with expertise appropriate to your industry will be by your side from day one. In our regular DDC OS News feature, we catch up with the team to look at some of the projects they’ve got on the go right now.

Nicola Hopkins

DDC OS’ client relationship manager Nicola Hopkins is currently working with clients from a range of sectors including medical research companies, financial IT firms, publishers, leisure businesses and retail clients.

“One of the great things about our work is the range of customers I get to see,” says Nicola. “Every business has its own unique requirements, but we have always found that our core services such as data capture and scanning can provide real benefits to most companies.

“A good number of them are working with DDC OS on response handling, so for example we collect incoming documentation from their marketing campaigns such as competition entries; we capture all the data and prepare it for them in double-quick time. That way, the customer doesn’t have to deal with varied sizes and shapes of material including handwritten documents and so on.

“We can act as their back-office data capture department and it is our high-tech scanning and imaging equipment which allows such a fast and accurate turnaround.”